Help Center

How do I place an order?

A: You can place an order online through our website or by calling our customer service center. Simply add the items you want to your cart, enter your shipping information, and select your preferred payment method.
What is your shipping policy?

We offer free standard shipping on all orders over P25,000 within the Manila Area. Expedited shipping is available for an additional fee. Orders are typically processed within 1-2 business days and shipped via J&T Express, LBC, Ninja Van, Lalamove Transportify and 2GO Express.
What is your return policy?

We offer a 15-day return policy on all items. If you are not satisfied with your purchase, you may return it for a refund or exchange within 15 days of the delivery date. Items must be returned in their original condition and packaging.
How do I initiate a return?

To initiate a return, please contact our customer service center. We will provide you with a return authorization number and instructions for returning the item.
Do you offer any warranties on your products?

Yes, we offer manufacturer warranties on all of our products. The length and terms of the warranty vary depending on the product. Please refer to the product description or contact our customer service center for more information.
What payment methods do you accept?

We accept a variety of payment methods for your convenience including Visa, MasterCard, All Major Credit / Debit Cards, PayPal, Gcash, Maya and Bank to Bank Transfer. You can choose the payment method that works best for you at checkout. If you have any questions about payment methods or need further assistance, please contact our customer service team at info@electronicswarehouse.com Thank you for choosing Electronics Warehouse